My Rebate Check is Missing

Rebate checks usually arrive 5-7 days after being mailed, but can take up to 2 weeks to be delivered. You can see the date your rebate check was sent by clicking the Rebate Details tab on the header bar of your shopper dashboard.




If it has been less than 2 weeks since the “Sent on” date, please allow a few more days for your check to be delivered before contacting us to request a replacement.

If it has been more than 2 weeks since the “Sent on” date and your check still has not been delivered, contact us. We will void your missing check and mail a replacement.

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