My Rebate Check is Missing

Rebate checks usually arrive 5-7 days after being mailed, but can take up to 2 weeks to be delivered. You can see the date your rebate check was sent by clicking the Rebate Details tab on the header bar of your shopper dashboard.

 

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If it has been less than 2 weeks since the “Sent on” date, please allow a few more days for your check to be delivered before contacting us to request a replacement.

If it has been more than 2 weeks since the “Sent on” date and your check still has not been delivered, contact us. We will void your missing check and mail a replacement.

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