Why is my campaign Admin Paused?

When a campaign is listed as Admin Paused status, it means further action is required by Rebaid Admins, or by you (the seller) before the campaign can be Activated.

All campaigns go into Admin Paused – Initial Review status after being submitted. During this time Rebaid Admins verify all information you submitted matches your marketplace listing.

If no issue are found your campaign will be activated, typically in 3-4 hours. It may however take a bit longer when a campaign is submitted on nights or weekends.

 

Admin Paused Status

 

Admin Paused – Initial Review: All campaigns start in this status. This means your campaign is being reviewed by Admins before being activated. No action is needed by you.

Admin Paused – URL Not Functional: Your campaign has been reviewed by an admin and it has been determined that the link you provided does not direct to a page that displays your product. Click the blue link next to your campaign to submit a new URL for review and activation.

Admin Paused – Listing Not Found With Keyword Provided: Your campaign has been reviewed by an admin and it has been determined your listing is not within the first 5 pages of search results for the keywords you submitted for a SFB campaign. Click the blue link next to your campaign to submit new keywords or convert to a direct link campaign. Once submitted your campaign will be reviewed again and activated if no further issues are found.

Admin Paused – Price Doesn’t Match Listing: Your campaign has been reviewed by an admin and it has been determined the sales price you entered is not the price shoppers will pay when purchasing your item. Contact us at the support email displayed on your dashboard to resolve this issue.

Admin Paused – Discount Code Not Functional: Your campaign has been reviewed by an admin and it has been determined the discount code you entered cannot be successfully applied at checkout to generate the discount value indicated in your campaign. Click the blue link next to your discount campaign to update your discount code. Once updated your campaign will be reviewed again and activated if no further issues are found.

Admin Paused – Other Campaign Issue: Your campaign has been reviewed by an admin and an issue has been discovered that does not fit into one of the categories above. Contact us at the support email displayed on your dashboard to resolve this issue.

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