I received the wrong item

If you received a different item from the one you ordered, the best thing to do is contact the marketplace where you purchased the item to request a free exchange for the correct product.

In some cases the marketplace may just issue a refund instead of processing an exchange order.

Whether a free exchange order is processed, or a refund is issued and you place a new order, please just be sure to update your order number for the associated redemption using the link below.

 

https://www.rebaid.com/update-order-number

 

The customer service contact information for all marketplaces that Rebaid supports is listed below:

Amazon Customer Service

https://www.amazon.com/gp/help/customer/display.html

(888) 280-4331

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Walmart Customer Service

https://www.walmart.com/help

(800) 925-6278

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eBay

https://www.ebay.com/help/home

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Etsy

https://help.etsy.com/hc/en-us

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